Privacy Policy

Last Updated: October 2025

Effective Date: October 2025

This Privacy Policy describes how NextHome West Metro (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website, www.westmetrohomesearch.com, and related services.

By using our website, you consent to the terms of this Privacy Policy and the collection, use, and disclosure of information as described below.

1. Our Commitment to Privacy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide while using our website or communicating with our brokerage.

This policy applies to NextHome West Metro, which is independently owned and operated under the NextHome, Inc. franchise system and continues operations previously conducted under Wright Sherburne Realty, Inc.

2. Information We Collect

We collect both personal and non-personal information in the following ways:

A. Information You Provide

You may provide personal information to us when you:

Register or create an account on our site
Request property information or schedule a showing
Subscribe to property alerts or market updates
Complete an online form or request assistance from an agent
Communicate with our team by phone, email, or text

This information may include:

Name
Email address
Phone number
Mailing address
Property preferences or budget
Financial or prequalification information (if voluntarily provided)

You may choose not to provide certain information, but doing so may limit your ability to access some services or features.

B. Automatic Information

When you visit our website, certain information is automatically collected, such as:

Your Internet Protocol (IP) address
Browser type and version
Device type and operating system
Date, time, and duration of your visit
Pages viewed and referring websites

This data helps us analyze website performance and improve user experience.

C. Cookies and Tracking Technologies

We use cookies, pixels, and tracking tools to personalize your experience, measure site performance, and deliver relevant marketing.

Most browsers are set to accept cookies automatically, but you can adjust your browser settings to refuse cookies or alert you when cookies are sent. Please note that disabling cookies may affect certain site features.

3. Google Analytics and Tracking Tools

This site uses Google Analytics and similar services to track visitor activity.

These tools use first-party cookies to collect information such as:

Browser type and version
Operating system
Screen resolution
Internet service provider and IP address
Referring site or search query
Pages visited and time spent on each page

This information helps us understand how visitors use our site and how we can improve it.

While we may use aggregated data for marketing or advertising analytics, we do not collect or store personally identifiable information (such as names, email addresses, or phone numbers) through Google Analytics.

4. How We Use Your Information

We may use the information collected to:

Respond to your inquiries and property requests
Send you new listings or community updates that match your interests
Provide information about homes, promotions, or real estate opportunities
Improve website functionality and user experience
Notify you about important updates, services, or offers
Comply with applicable laws and licensing requirements

You may opt out of marketing emails at any time by clicking the “unsubscribe” link included in each message or by replying “STOP” to text messages.

5. Sharing of Information

We do not sell your personal information.

We may share information only with:

Licensed agents affiliated with NextHome West Metro
Service providers who help us operate our business (hosting, CRM systems, analytics, etc.)
Our affiliates or partners, such as mortgage lenders or title companies, only with your consent
Legal authorities when required by subpoena or court order

All service providers and affiliates are required to keep your information confidential and secure.

6. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to safeguard your personal information.

Our systems use security software and encrypted connections (SSL) to protect data transmission.
Access to confidential information is limited to authorized personnel only.
Our data protection practices are periodically reviewed for compliance.

While we take precautions, no online system can guarantee absolute security.

7. Your Consent

By using our website or submitting your personal information, you consent to:

The collection, use, and sharing of your data as described in this Privacy Policy.
Communications from NextHome West Metro, its agents, or affiliates, including texts, emails, or phone calls.

You may withdraw your consent for marketing communications at any time as described in Section 4.

8. Children’s Privacy

Our services are intended for individuals 18 years of age or older.

We do not knowingly collect or store information from children under 18.

If we become aware that information from a child has been collected, it will be promptly deleted.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and maintain business records.

10. Third-Party Links

Our website may include links to external sites for your convenience.

We are not responsible for the content or privacy practices of those websites.

You are encouraged to review their privacy policies when visiting them.

11. Your Rights and Choices

You may:

Request a copy of the personal information we hold about you
Request correction or deletion of your information
Opt out of receiving marketing communications
Request details about data sharing with third parties

To make such a request, please contact us at:

📧 office@nexthomewm.com

12. Changes to This Privacy Policy

If we make material changes to our Privacy Policy, we will post the updated version on this page.

Changes take effect immediately upon posting unless otherwise noted.

Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

13. Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact us:

NextHome West Metro